U.S. Virgin Islands Military Installations - Contact Information

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Listed below are U.S. Virgin Islands military installations and military support centers, with full contact information, that can assist you with your benefits. This applies to the entire military community including Active duty, National Guard and Reserve Service Members serving in any branch of the Armed Services in U.S. Virgin Islands or those who claim this state as their home of record. Contact information is also available for Veterans, Families, Retired Service members and Survivors. For additional state benefits go to the MyAirForceBenefits - U.S. Virgin Islands Military and Veteran Benefits Fact Sheet.

Common Resources
U.S. Virgin Islands Air National Guard

Air Force Reserves


Common Resources 

DEERS / ID Card / CAC Office
Site Locator & Appointments: https://idco.dmdc.osd.mil/idco/locator
Website: https://idco.dmdc.osd.mil/idco/

DFAS Insignia

Address: 8899 East 56th Street, Indianapolis, IN
Phone: 888-332-7411 (select an option)
Customer Service
Self Service - Option 1
Report the Death of a Military Retiree - Option 2
Garnishments - Option 3
Pay Inquiries Military | Civilian Debts (Retiree; Annuitant; Military and Travel pay) - Option 4
- Travel Pay - Option 4, then option 1
- Military Retired and Annuitant Pay - Option 4, then option 2
- Military Pay - 800-525-0120 or submit a ticket at myFSS
myPay Website Assistance - Option 5
Affordable Care Questions - Option 6
Out of Service Debt - 866-912-6488
Website: https://www.dfas.mil

Retired Military & Annuitants
Phone: 800-321-1080
Website: https://www.dfas.mil/retiredmilitary/

Comptroller Services Portal 
Email: payhelp@us.af.mil  
Website: https://usaf.dps.mil/teams/portal/SitePages/Home.aspx      

Medical and Dental


Military Treatment Facility (MTF)
Website: https://tricare.mil/mtf?sc_database=web

Military Hospitals & Clinics

Air Force Medicine

Tricare Service Center
Tricare East
Phone: 1-800-444-4554
Website: https://www.humanamilitary.com/

Tricare Beneficiary Counseling and Assistance Coordinator (BCAC)
Portal: https://milconnect.dmdc.osd.mil/milconnect/
Tricare BCAC Directory: https://tricare.mil/bcacdcao/

MHS (Military Health System) GENESIS 


Tricare Dental Program
Phone: 844-653-4061
Website: https://tricare.mil/Dental.aspx

Federal Employee Dental and Vision Insurance Program (FEDVIP)
Benefeds Dental Program-For Retired Service Members
Address: P.O. Box 797, Greenland, NH 03840-0797
Phone: 1-877-888-3337 (1-877-888-FEDS)
Website: https://www.benefeds.com/

Air Force Aid Society
Address: 1500 Crystal Drive #809, Arlington, VA
Phone: 703-972-2650
Website: https://afas.org/


AF Retiree Services
Address: AFPC/DPFFF, 550 C Street West, JBSA-Randolph, TX 78150 
Phone: 800-525-0102 option 5 then 1 
DSN: 665-5000

Air Force Housing
Website: https://www.housing.af.mil/
New and Existing Tenants: https://www.housing.af.mil/Home/Resident-View/

Sexual Assault DoD Safe Helpline
24/7 Helpline: 877-995-5247
Website: https://www.safehelpline.org/

Military Suicide Prevention Crisis Line
24/7 Crisis Line: 1-800-273-8255 x1 or Text: 838255
For Emergencies dial 988
Website: https://www.veteranscrisisline.net/get-help-now/military-crisis-line/

Veterinary Clinics
Website: https://health.mil/Military-Health-Topics/Health-Readiness/Public-Health/Veterinary-Services/Veterinary-Treatment-Facilities

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U.S. Virgin Islands Air National Guard

Joint Forces Headquarters

Virgin Islands National Guard Insignia

Address: Estate Bethlehem, Kingsmill
Phone: 340-712-7750
Website: https://vi.ng.mil/VI-Air-Guard/

285th Civil Engineering Squadron

285th Civil Engineering Squadron

Address: 9900 Industrial Park, Kingshill
Phone: 340-226-8456
Website: https://vi.ng.mil/VI-Air-Guard/285th-CES-ANG/

DEERS / ID Card / CAC Office
Website: https://vi.ng.mil/Resources/Military-Personnel-Services-Division-DEERS-ID-Cards/

Joint Force Headquarters


Address: Estate Bethlehem, Kingshill
Phone: 340-712-7951/ 7946
Site Locator & Appointments: https://idco.dmdc.osd.mil/idco/locator
Site ID: 153038

SFC Leonard B. Francis Readiness Center
Address: 6304 Estate Nazareth, St Thomas
Phone: 340-712-7999
Site Locator & Appointments: https://idco.dmdc.osd.mil/idco/locator
Site ID: 153039

Legal/Staff Judge Advocate (SJA)

Legal/Staff Judge Advocate (SJA) insignia

Address: Rural Route #1 Box 9201
Phone: 340-712-7720
Email:  ng.ngb.tdsfts@mail.mil 
Website: https://vi.ng.mil/Resources/Judge-Advocate-General/

Air Guard SJA
Phone: 340-713-5740


Website: https://www.tricare-overseas.com/beneficiaries/resources/pharmacy

Tricare Beneficiary Counseling and Assistance Coordinator (BCAC)
Phone: 877-451-8659 x2
Website: https://www.tricare-overseas.com/beneficiaries 

Army/Air Force Education Center
Address: Rural Route #1, Box 9201, Kingshill
Phone: 340-712-7734
Website: https://vi.ng.mil/Resources/Distance-Learning/

Military and Family Programs

Military and Family Readiness Program
Address: Rural Route #1, Box 9201, Kingshill
Phone: 340-713-5742
Cell: 340-474-0521
Website: https://vi.ng.mil/Family/AIR-GUARD/Airman-Family-Readiness-Program/

Religious Support
Address: Joint Force Headquarters, Kingshill
Phone: 340-201-9857
Website: https://vi.ng.mil/Resources/Chaplain-Religious-Support-Office/

Sexual Assault Prevention and Response Coordinator
24/7 Hotline: 340-244-4881

SAPR insignia

Address: Joint Force Headquarters, Kingshill
Phone: 340-712-7760
Website: https://vi.ng.mil/Resources/Sexual-Harassment-Assault-Response-and-Prevention-SHARP/

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U.S. Air Force Reserve

There are no U.S. Air Force Reserve units located in the U.S. Virgin Islands. For information on joining the U.S. Air Force Reserves please contact the AF Reserve Recruiting Services at: 1-800-257-1212 or visit https://www.afrc.af.mil/

AF Reserve Retiree Services
Air Reserve Personnel Center 
Address: 18420 E Silver Creek Avenue, Buckley AFB, CO 
Phone: 800-525-0102, option 5 then 2 
Website: https://www.arpc.afrc.af.mil/retirement/ 

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Services may also be available at: Fort Buchanan, Puerto Rico.

For additional state resource information please see the MyAirForceBenefits – U.S. Virgin Islands Military Fact Sheet.

Additional information on the Military Health System is available at Health.mil.

Additional Housing information is available at Homes.mil.

Information on other military installations can be found at the Air Force Reserve Command, 81st Readiness Division, Joint Services Support for the National Guard, Military Installations and Directories of Services Lookup and MyArmyBenefits – U.S. Virgin Islands Military Resource Locator.

For additional help with Suicide Prevention please dial 988

To reach the Sexual Assault Prevention and Response office call the DoD Safe Helpline at 877-995-5247 or toll-free at 202-540-5962. Or contact the VA facilities by calling 1-800-MyVA411 (1-800-698-2411, option 9). 

Document Review Date: 31 July 2023