Puerto Rico Military Installations - Contact Information

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Listed below are Puerto Rico military installations and military support centers, with full contact information, that can assist you with your benefits. This applies to the entire military community including Active duty, National Guard and Reserve Service Members serving in any branch of the Armed Services in Puerto Rico or those who claim this state as their home of record. Contact information is also available for Veterans, Families, Retired Service members and Survivors. For additional state benefits go to the MyAirForceBenefits - Puerto Rico Military and Veteran Benefits Fact Sheet

Common Resources
Puerto Rico Air National Guard
Air Force Reserves

 

Common Resources

DEERS / ID Card / CAC Office
Site Locator & Appointments: https://idco.dmdc.osd.mil/idco/locator
Website: https://idco.dmdc.osd.mil/idco/

Finance
DFAS
DFAS Insignia

Address: 8899 East 56th Street, Indianapolis, IN
Phone: 888-332-7411 (select an option)
Customer Service
Self Service - Option 1
Report the Death of a Military Retiree - Option 2
Garnishments - Option 3
Pay Inquiries Military | Civilian Debts (Retiree; Annuitant; Military and Travel pay) - Option 4
- Travel Pay - Option 4, then option 1
- Military Retired and Annuitant Pay - Option 4, then option 2
- Military Pay - 800-525-0120 or submit a ticket at myFSS
myPay Website Assistance - Option 5
Affordable Care Questions - Option 6
Out of Service Debt - 866-912-6488
Website: https://www.dfas.mil

Retired Military & Annuitants
Phone: 800-321-1080
Website: https://www.dfas.mil/retiredmilitary/

Comptroller Services Portal
Email: payhelp@us.af.mil
Website: https://usaf.dps.mil/teams/portal/SitePages/Home.aspx

Medical and Dental

Medical

Military Treatment Facility (MTF)
Website: https://tricare.mil/mtf?sc_database=web
https://www.tricare.mil/GettingCare/FindDoctor
https://tricare.mil/GettingCare/AllProviderDirectories

Military Hospitals & Clinics
https://tricare.mil/mtf

Air Force Medicine
https://www.airforcemedicine.af.mil/Resources/MTFLocator/

Tricare Service Center
Tricare East
Phone: 1-800-444-4554
Website: https://www.humanamilitary.com/
https://www.humanamilitary.com/beneficiary/findcare
https://www.tricare.mil/GettingCare/PatientResources/ContactUs
https://www.tricare.mil/GettingCare/PatientResources/ContactUs/CallUs

Tricare Beneficiary Counseling and Assistance Coordinator (BCAC)
Portal: https://milconnect.dmdc.osd.mil/milconnect/
Tricare BCAC Directory: https://tricare.mil/bcacdcao/

MHS (Military Health System) GENESIS 
Website: https://my.mhsgenesis.health.mil/pages/home

Tricare Overseas Program (TOP)
Phone: 215-942-8393
Toll Free: 877-451-8659
Website: https://www.tricare-overseas.com/beneficiaries
https://tricare.mil/overseas/
https://www.tricare-overseas.com/
https://www.tricare-overseas.com/contact-us

https://www.tricare-overseas.com/contact-us/country?tricareRegion=lat%20am&country=puerto%20rico
https://www.tricare-overseas.com/contact-us/latin-america-canada

Foreign Medical Program
Phone: 877-345-8179
https://www.va.gov/COMMUNITYCARE/programs/veterans/fmp/index.asp
https://www.va.gov/COMMUNITYCARE/docs/pubfiles/programguides/FMP_Guide.pdf#
https://www.va.gov/COMMUNITYCARE/docs/pubfiles/factsheets/FactSheet_04-02.pdf
https://www.va.gov/COMMUNITYCARE/docs/pubfiles/brochures/FMP_brochure.pdf
https://www.va.gov/COMMUNITYCARE/programs/veterans/fmp/index.asp

Dental
Tricare Dental Program
CONUS Phone: 1-844-653-4061
OCONUS Phone: 1-844-653-4060
OCONUS Toll: 717-888-7400
Website: https://tricare.mil/Dental.aspx
https://tricare.mil/CoveredServices/Dental/TDP.aspx
https://www.uccitdp.com/dtwdws/member/landing.xhtml

Dental

Federal Employee Dental and Vision Insurance Program (FEDVIP)
Benefeds Dental Program-For Retired Service Members
Address: P.O. Box 797, Greenland, NH 03840-0797
Phone: 1-877-888-3337 (1-877-888-FEDS)
Website: https://www.benefeds.com/
https://www.benefeds.com/contact

Air Force Aid Society
Address: 1500 Crystal Drive #809, Arlington, VA
Phone: 703-972-2650
Website: https://afas.org/
Facebook
Twitter
Instagram
YouTube

AF Retiree Services
Address: AFPC/DPFFF, 550 C Street West, JBSA-Randolph, TX 78150 
Phone: 800-525-0102 option 5 then 1 
DSN: 665-5000
Portal:https://myfss.us.af.mil/
Website: https://www.afpc.af.mil/retirement/
https://www.retirees.af.mil/

Air Force Housing
Website: https://www.housing.af.mil/
New and Existing Tenants: https://www.housing.af.mil/Home/Resident-View/

Sexual Assault DoD Safe Helpline
24/7 Helpline: 877-995-5247
Website: https://www.safehelpline.org/
https://www.safehelpline.org/how-to-get-help   

Military Suicide Prevention Crisis Line
24/7 Crisis Line: 1-800-273-8255 x1 or Text: 838255
For Emergencies dial 988
Website: https://www.veteranscrisisline.net/get-help-now/military-crisis-line/

Veterinary Clinics
Website: https://health.mil/Military-Health-Topics/Health-Readiness/Public-Health/Veterinary-Services/Veterinary-Treatment-Facilities

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Puerto Rico Air National Guard

C130 aircraft
https://www.airforce.com/ways-to-serve/locations
https://home.army.mil/buchanan/index.php/units-tenants/JFHQ-PR-prng
Facebook

Flickr
Twitter

Joint Forces Headquarters
Address: 545 Readiness Center, 100 Calle Esteves, Puerta de Tierra, San Juan, Fort Buchanan
Phone: 787-723-0395
Website: https://www.nationalguard.com/guam

156th Wing

156th Wing insignia

Address: 200 Jose A. Santana Avenue, Carolina
Phone: 787-253-5100 x1
Website: https://www.156wg.ang.af.mil/
Facebook
flickr

YouTube

DEERS / ID Card / CAC Office

Joint Force Headquarters
Address: Columbus Street, Building 545, Fort Buchanan
Phone: 787-289-1639
Site Locator & Appointments: https://idco.dmdc.osd.mil/idco/locator
Site ID: 105306

156th Wing
Address: 200 Jose A. Santana Avenue, Carolina
Phone: 787-253-7568 x1
DSN: 740-9568
Site Locator & Appointments: https://idco.dmdc.osd.mil/idco/locator
Site ID: 150944

Finance Office
156th Wing
Phone: 787-253-5232
DSN: 740-9232
Website:  https://www.156wg.ang.af.mil/Units/

Legal/Staff Judge Advocate (SJA)
156th Wing
Phone: 787-253-5180
Website:  https://www.156wg.ang.af.mil/Units/

Medical and Dental

Medical

Rodriguez Army Health Clinic

Rodriguez Army Health Clinic


Address: 21 Patriot Boulevard, Fort Buchanan
Phone: 787-707-4392
Website: https://rodriguez.tricare.mil/
Facebook

Women’s Health
Website: https://rodriguez.tricare.mil/Health-Services/Womens-Health-Pregnancy

Pharmacy
Address: 21 Patriot Boulevard, Fort Buchanan
Phone: 787-707-4392 x1 (for English), x3
Website: https://rodriguez.tricare.mil/Health-Services/Pharmacy/Pharmacy

Tricare Beneficiary Counseling and Assistance Coordinator (BCAC)
Address: Rodriguez Army Health Clinic, Fort Buchanan
Phone: 787-707-4392 x1 (for English), x4
Website: https://tricare.mil/bcacdcao/

Army/Air Force Education Center
Address: Building 545 Columbus Street, Fort Buchanan
Phone: 787-289-1635
Website: https://www.nationalguard.com/guam

Military and Family Readiness Programs
156th Wing
Phone: 787-253-7443
Cell: 787-309-8679
Email: 156.AW.FAMILY.PROGRAM@us.af.mil
Website: https://www.156wg.ang.af.mil/Units/

Religious Support Office
156th Wing
Cell: 787-370-1842
Website: https://www.156wg.ang.af.mil/Units/

Sexual Assault Prevention and Response Coordinator
Joint Forces Headquarters
Address: Building 548 Columbus Street, Fort Buchanan
Phone: 787-667-0742
Facebook

sign that says "He thought I was weak I'm stronger that that"

156th Wing
24/7 Hotline: 787-402-6352 
Address: Building 16
Phone: 787-253-7583 
Website: https://www.156wg.ang.af.mil/Units/

Suicide Prevention Program / Psychological Health
156th Wing
Website:  https://www.156wg.ang.af.mil/Contact-Us/
For Emergencies dial 988

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U.S. Air Force Reserve

156th ALW
There are no Air Force Reserve units located in Puerto Rico. For information on joining the U.S. Air Force Reserves please contact the AF Reserve Recruiting Services at 1-800-257-1212 or visit https://www.afrc.af.mil/

AF Reserve Retiree Services
Air Reserve Personnel Center 
Address: 18420 E Silver Creek Avenue, Buckley AFB, CO 
Phone: 800-525-0102, option 5 then 2 
Portal: 
https://myfss.us.af.mil/ 
Website: https://www.arpc.afrc.af.mil/retirement/

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Services may also be available at: Fort Buchanan

For additional state resource information please see the MyAirForceBenefits - Puerto Rico Military and Veteran Benefits Fact Sheet.

Information on other military installations can be found at the Air Force Reserve Command, 81st Readiness Division, Joint Services Support for the National Guard, Military Installations and Directories of Services Lookup and MyArmyBenefits - Puerto Rico Military Resource Locator

Additional information on the Military Health System is available at Health.mil.

Additional Housing information is available at Homes.mil.

For additional help with Suicide Prevention please dial 988

To reach the Sexual Assault Prevention and Response office call the DoD Safe Helpline at 877-995-5247 or toll-free at 202-540-5962. Or contact the VA facilities by calling 1-800-MyVA411 (1-800-698-2411, option 9). 

Document Review Date: 18 October 2023